Position

Academic Manager

Reports To

Career Development Director

Department

Academics

FLSA STATUS

Exempt - Full Time

Primary Position Objectives

Directs staff engaged in providing academic training for all students and ensures departmental programs and standards meet all DOL, PRH, Center and Serrato Corporation requirements. Ensures that all classroom instruction is rigorous and relevant. Collaborates with Career Technical Manager to provide applied academics in the academic program. 

Brief Description of Duties

• Ensures approved curriculum is being taught; evaluates curriculum and recommends changes as needed.
• Trains, assigns, and supervises the academic program.
• Supervises teaching in classroom and completes monthly observations of each instructor, reviews with instructor and behavior of each class. 
• Prepares and controls budget in cooperation with the Career Development Director.
• Ensures an adequate supply of materials is on hand.
• Sets monthly production expectations (e.g. # of learning gains and HSD/HSEs, # of Driver Licenses) for each instructor; reviews attainment; develops corrective action plans as needed.
• Ensures proper records on students’ progress, attendance, etc., are kept by instructors.
• Acquaints staff with their functional working relationships and ensures staff carry them out.
• Helps instructors solve problems with students’ control and discipline.
• Recommends the hiring and retention of certified instructors to the Career Development Director.
• Makes provision for adjustment of class sizes to increase utilization of staff members or to cover vacationing or absent staff members.
• Works toward meeting performance management goals.
• Follows CDSS plan and Code of Conduct system daily.
• Ensures that the Personal Career Development Plans (PCDP) is used in a timely, continual, and effective manner to help support students.
• Conducts monthly audits (10%) of teacher prepared Evaluations of Student Progress (ESP) to include timeliness and adequacy of goals; audits testing records and procedures.
• Conducts monthly reconciliation of OMS20 and with CIS and center records; initiates corrections as necessary.
• Conducts monthly audits of student progress, student absences and negative indecent reports to determine staff training needs.
• Coordinates center’s academic advisory council.
• Contributes to the development of the center’s annual career development services system (CDSS) plan and SOPS/DOPS as needed.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by Serrato Corporation’s core values and operating principles.
• Assists with graduation exercises.
• Holds regular staff meetings at least twice a month with instructors, documents meetings and submits documentation to the Career Development Director.
• Screens and attempts to solve all student problems before referring them to the Career Development Director and/or Center Director or other areas.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Evaluates personnel under his/her management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.
• Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination.
• Ensures that all CIS systems and information related to Academics is recorded in a timely manner and data integrity is maintained.
• Works with the Career Development Director, Career Services Manager, and Career Technical Education Manager to establish well balanced classes in all training areas including CPP, Career Tech, Academics, career readiness, work-based learning, community service and student leadership positions.
• Directs and manages instructional program and supervises operations and personnel at campus level.  Provides leadership necessary to ensure high standards of instructional service in the High School Diploma Program. Oversees compliance with policies, success of instructional programs, and the operation of all campus activities in accordance with standards established by the Department of Labor, Job Corps, and the State Education Agency, while providing quality services to students. 
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices. 
• Perform other duties as assigned.

Key Competencies

Performance Standards/Results

Effective

Communication

• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others. 

Organization of Work

• Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.
• Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment service provided via development of professional skills and personal growth.

Professionalism

• Demonstrates professional interpersonal skills when interacting with others. Abides by Serrato Corporation's Healthy Workplace Environment Policy.
• Acts as a team player and builds professional relationships with coworkers to achieve goals.           

Leadership & Management

• Ability to exceptionally manage and lead staff from diverse backgrounds.
• Committed to investing in and developing staff and positioning them to succeed. 
• Mission-oriented and possesses a strategic vision. 
• Motivates staff and provides coaching and/or feedback when needed.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of leadership and management skills.
• High level of communication, interpersonal skills, and organizational skills.
• Extensive knowledge of academic teaching practices.

Experience

Minimum of two to three years related experience in education. One to two years’ supervisory experience required.

Education

Bachelor’s degree in education from a four-year college or university. Master’s degree in education preferred.

Certificates, Licenses, Registrations

• Certified to teach in state in which center is located (Regional Office may waive if center is unable to hire certified teachers, but the candidate must pursue certification).
• Valid State Driver’s License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Benefits Offered

• Paid Short Term / Long Term Disability and basic life insurance. 
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401K & 401K Matching
• Tuition Reimbursement 
• Employee Assistance Counseling Service Program

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer
• Serrato Corporation conducts background checks and drug screens.